Terms of service

Effective date: 5 October 2026

These terms govern your use of WayToYes — the website waytoyes.com, the web app at app.waytoyes.com and the Windows desktop app (together, the “Service”). By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

Who we are

The Service is provided by SalesFactory OÜ, registry code 16526031, Uus-Sadama tn 21-207, 10120 Tallinn, Estonia (“we”, “us”). Contact: support@waytoyes.com.

What WayToYes does

WayToYes helps you organize your job search: keep applications on one board, tailor your resume to a job, draft letters to employers, prepare for and practice interviews, and see on-screen prompts during an interview that help you recall your own words and the questions you prepared. It is a tool for your own preparation and communication: it does not apply for jobs on your behalf and does not guarantee any interview, offer or employment.

Your account

• You must be at least 16 years old to use the Service.
• You sign in with your email address or your Google account. Keep access to them secure — you are responsible for activity under your account.
• Keep your email address current, so we can reach you about your account.
• One person per account. Do not share your account or create extra accounts to get around plan limits.

Your content

Resumes, jobs, letters, notes, transcripts and other material you add or create remain yours. You give us a limited permission to store, process and transmit this content only as needed to provide the Service to you — including sending it to our AI and speech recognition providers when you use those features. We do not use your content to train AI models. How we handle personal data is described in our Privacy policy.

You are responsible for your content: make sure you have the right to add it and that it does not violate the law or the rights of others.

AI-generated output

Tailored resumes, letters, company research, interview prompts and reviews are generated by AI models. They may be inaccurate, incomplete or unsuitable. Review and edit every result before you use it or send it to anyone. You are responsible for what you submit to employers — in particular, your resume and letters must truthfully describe your experience.

Interviews and other people

During an interview, the desktop app turns speech into text in real time, including the speech of other participants. Before using this feature, make sure this is lawful where you and the other participants are, and that you have any consent the law requires. Follow the rules of the employer or platform you interview with. We do not record or store interview audio.

Acceptable use

You agree not to:

• use the Service for anything unlawful, fraudulent or misleading, including misrepresenting your identity, qualifications or experience;
• process other people’s personal data through the Service without a legal basis;
• try to break, overload or gain unauthorized access to the Service, or bypass its limits or security;
• copy, resell or sublicense the Service, or access it by automated means other than the features we provide;
• try to make the AI features produce harmful, illegal or abusive content.

We may suspend or close an account that breaks these rules, after a warning where reasonable.

Plans and payment

You can use WayToYes for free within the limits of the Free plan shown in the app. Paid plans add higher limits and more features; their current prices and limits are shown before you buy.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders paid through it and handles payment, billing, taxes and invoices. Paddle’s buyer terms also apply to your purchase.

• Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time and keep access until the end of the period you paid for.
• One-time passes give access for the stated period and do not renew.
• Packs are one-time top-ups of hours added on top of a subscription. They do not renew and do not expire.
• Price changes apply from your next billing period. We will tell you in advance, and you can cancel before they take effect.

Refunds

If you are not satisfied, you can request a full refund within 14 days of your first payment for a plan, pass or pack. Renewals are not refunded, except where the law requires it. To request a refund, write to support@waytoyes.com or contact Paddle. This does not limit any rights you have as a consumer under the law of your country, including the EU right of withdrawal.

Availability and changes

We work to keep the Service available, but we do not guarantee that it will be uninterrupted or error-free. We may change, add or remove features. If a change significantly reduces what you paid for, you may cancel and receive a refund for the unused part of the period.

Intellectual property

The Service, its software, design and the WayToYes name belong to SalesFactory OÜ. We give you a personal, non-exclusive, non-transferable right to use the Service under these terms.

Ending your account

You can stop using the Service at any time and ask us to delete your account by writing to support@waytoyes.com. Before that, you can export your resumes and letters from the app. We may close your account for a serious or repeated breach of these terms.

Liability

The Service is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential losses, lost opportunities or the outcome of any job application or interview, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for intent or gross negligence, or your mandatory rights as a consumer.

Governing law

These terms are governed by the law of Estonia, and disputes are resolved by the courts of Estonia — unless the law of your country of residence gives you, as a consumer, the right to bring a claim in your local courts or to rely on its mandatory rules.

Changes to these terms

If we change these terms, we will publish the new version on this page with a new effective date. If the changes are significant, we will notify you in the app or by email at least 14 days before they take effect. If you continue to use the Service after that, the new terms apply.

Contact

SalesFactory OÜ, Uus-Sadama tn 21-207, 10120 Tallinn, Estonia — support@waytoyes.com